Re: HJT Log Help Please

[Derek]

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout fom

http://downloads.subratam.org/Fixwareout.exe
or
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads post the text that will open (report.txt) and a new Hijackthis log in the forum please.

[star]

Hi Derek,
Followed your instructions, and here are the Hijack This log and the Fixoutware log. As you will see, though much of it was cleaned the main culprit (O17 - HKLM\System\CCS\Services\Tcpip\..\{D706756F-7AEA-4F92-B82E-506887E94DF3}: NameServer = 85.255.115.53 85.255.112.95) still remains!!! After I ran Fixoutware it seemed to have cleared but upon rebooting, it was back again!

FIXOUTWARE REPORT
 
Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check
Service: "Windows Management Service" = C:\WINDOWS\System32\dmcjn.exe

»»»»» System restarted
 
»»»»» Postrun check
....
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}B8C5F96A62C0-C5BB-0944-50D1-81DE74E4{"  Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "}9CAF53BC53B7-DE08-70E4-DDEC-3B90BAA3{"  Deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\_r "njcmd"  Deleted
....
»»»»» Misc files.
C:\Documents and Settings\Owner\Application Data\wo.tmp Deleted
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other
C:\WINDOWS\Temp\dmcjn.ren 57885 23/09/2002



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="\"C:\\WINDOWS\\IME\\imjp8_1\\IMJPMIG.EXE\" /Spoil /RemAdvDef /Migration32"
"MSPY2002"="C:\\WINDOWS\\System32\\IME\\PINTLGNT\\ImScInst.exe /SYNC"
"PHIME2002ASync"="C:\\WINDOWS\\System32\\IME\\TINTLGNT\\TINTSETP.EXE /SYNC"
"PHIME2002A"="C:\\WINDOWS\\System32\\IME\\TINTLGNT\\TINTSETP.EXE /IMEName"
"hpsysdrv"="c:\\windows\\system\\hpsysdrv.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"HPHUPD05"="c:\\Program Files\\Hewlett-Packard\\{45B6180B-DCAB-4093-8EE8-6164457517F0}\\hphupd05.exe"
"HP Software Update"="\"c:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWuSchd.exe\""
"HPHmon05"="C:\\WINDOWS\\System32\\hphmon05.exe"
"KBD"="C:\\HP\\KBD\\KBD.EXE"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /installquiet /keeploaded /nodetect"
"AlcxMonitor"="ALCXMNTR.EXE"
"PS2"="C:\\WINDOWS\\system32\\ps2.exe"
"EPSON Stylus C43 Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S10IC2.EXE /P23 \"EPSON Stylus C43 Series\" /O6 \"USB001\" /M \"Stylus C43\""
"AVG7_CC"="C:\\AVGFRE~1\\avgcc.exe /STARTUP"
"Zone Labs Client"="\"C:\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0\\bin\\jusched.exe\""
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"="rundll32.exe nview.dll,nViewLoadHook"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

HIJACK THIS LOG
Logfile of HijackThis v1.99.1
Scan saved at 11:29:45 AM, on 16/02/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\AVGFRE~1\avgamsvr.exe
C:\AVGFRE~1\avgupsvc.exe
C:\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\AVGFRE~1\avgcc.exe
C:\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINZIP\winzip32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\SPYWAR~1\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [EPSON Stylus C43 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C43 Series" /O6 "USB001" /M "Stylus C43"
O4 - HKLM\..\Run: [AVG7_CC] C:\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Ulead Photo Express 4.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\SPYWAR~1\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\MICROS~1\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{D706756F-7AEA-4F92-B82E-506887E94DF3}: NameServer = 85.255.115.53 85.255.112.95
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Derek]

first we need HJT in permanent folder to work properly & make backups incase of any errors

go to  here  and download 'Hijack This!'  self installer.  Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu and an optional shortcut on desktop.
Click on the entry in start menu or on the desktop to run HijackThis


Run hijackthis, put a tick in the box  beside these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

O17 - HKLM\System\CCS\Services\Tcpip\..\{D706756F-7AEA-4F92-B82E-506887E94DF3}: NameServer = 85.255.115.53 85.255.112.95

then

Now we need to reset your hijacked DNS settings

To set your DNS, you need to find the Internet Protocol window.

For Users on a Dial-up Connection:
    Go to My Computer>Dialup Networking.
    Right-click your internet connection and select Properties.
    A window will open - click the Server Types tab. Click TCP/IP Settings.

For All Other Users:
    Go to Control Panel>Network Connections and select your local network.
    Click Properties, then select Internet Protocol (TCP/IP).
    Click Properties.

You will see a window - this is the Internet Protocol window. Select "Obtain DNS server automatically" and press OK

now go to start/run & type cmd press OK

when the black screen opens type this exactly including all spaces

ipconfig /flushdns and press OK then close that black screen

reboot & post a fresh HJT log please

[star]

Derek,

>first we need HJT in permanent folder to work properly & make backups incase of any errors <

I already have the original download in a permanent folder. How do i back-up???I don't know.

>now go to start/run & type cmd press OK <

Do you mean"c""m""d"?

Will I still be able to connect to internet after this? Otherwise if I can't I won't be able to post you the results let alone be able to go online!

[Derek]

It doesn't matter you have the original download in a permanent place you have HJT running from temporary folders where it won't make a backup and will be deleted as part of the fix

do exactly as I said

you will not lose internet connection at all

just type cmd & press ok in the run box 

[star]

Hi Derek,

Followed your instructions to the letter. Here are the results, is it normal for "017 Name Server" to be replaced by a different server numner now per report?

Logfile of HijackThis v1.99.1
Scan saved at 8:23:18 PM, on 16/02/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\AVGFRE~1\avgamsvr.exe
C:\AVGFRE~1\avgupsvc.exe
C:\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\AVGFRE~1\avgcc.exe
C:\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\SPYWAR~1\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [EPSON Stylus C43 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C43 Series" /O6 "USB001" /M "Stylus C43"
O4 - HKLM\..\Run: [AVG7_CC] C:\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Ulead Photo Express 4.0 SE\CalCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\SPYWAR~1\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\MICROS~1\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\spyware doctor\filterlsp.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{D706756F-7AEA-4F92-B82E-506887E94DF3}: NameServer = 203.49.70.20 139.134.2.190
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

So is my computer now infection free?

[Derek]

the name servers listed are the genuine ones from your ISP Telstra so are needed

Please download ATF Cleaner by Atribune
This program is for XP and Windows 2000 only

      Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

If you use Firefox browser

      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

      Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

then

Turn off system restore by following instructions here
http://www.thespykiller.co.uk/forum/index.php?page=8
That will purge the restore folder and clear any malware that has been put in there. Then reboot & then re-enable sytem restore & create a new restore point. Now Empty Recycle bin on desktop

go here http://www.thespykiller.co.uk/forum/index.php?page=3 for info on how to tighten your security settings and how to help prevent future attacks.

and scan here http://secunia.com/software_inspector/ for out of date & vulnerable common applications on your computer

Then pay an urgent visit to windows update & make sure you are fully updated & get the bunch of new updates that are alleged to plug the security holes that let these pests on in the first place

[Would you do all this for nothing?]

You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

The reason I run this site is to raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the paypal service, just click on one of the buttons below.

To donate in UK £

To donate in US$

To donate in Euro €

Any amount no matter how small is gratefully accepted and needed to ensure we keep the Rescue Centre running

To donate via paypal when the button doesn't appear or the link doesn't work: just go to www.paypal.com or your country's paypal log in page and chose send money and use help@thehedgehog.co.uk as recipient email address and select other service as the option. then follow prompts

<>

[Information]

  
  Information
   Security & Protection Blog
   Prevention
   Using Autoruns
     System Restore
  Rss feeds
     Microsoft at Home
     MSRC
     Malware blog

Take the Kaspersky Challenge: See what your current antivirus is missing. Our free online virus scanner is a great way to find out if you have any viruses or spyware on your machine without having to uninstall your current antivirus software or install a new one.

Kaspersky Online Scanner

Most importantly, you can see what viruses your current antivirus software let slip through! Now works with ANY Java enabled browser