HJT - my log

[90sjesus]

Hi there, so glad to have found this forum. Would be much appreciated if you could help me out. Similar problems to other users. Lots of pop ups and the yellow trinagle with the exclamation mark. Apart form that, there's no actual problems as such, it's just a bit of a nuisance, but I suppose these could develop into problems later on? Thanks in advance.


Logfile of HijackThis v1.99.1
Scan saved at 09:37:39, on 26/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video Access ActiveX Object\isamntr.exe
C:\Program Files\Video Access ActiveX Object\pmsnrr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Video Access ActiveX Object\pmmnt.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\1145087138\ee\AOLSoftware.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\Windows Media Connect 2\WMCCFG.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\program files\common files\aol\1145087138\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
c:\program files\common files\aol\1145087138\ee\aolsoftware.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\JK PC End User\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {337C54C9-80C1-4de2-93CD-AAA510834074} - C:\WINDOWS\system32\laf502.dll (file missing)
O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Video Access ActiveX Object\isadd.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [EPSON Stylus D68 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE /P23 "EPSON Stylus D68 Series" /O6 "USB001" /M "Stylus D68"
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1145087138\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VirusBlasters] C:\Program Files\VirusBlasters\VirusBlasters.exe /s
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D6BDF01-BC3F-4C6B-94AC-A05F8ADEA746}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: didynamia - {8329660f-e248-4872-98cc-fb9c4fec7ba8} - (no file)
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Derek]

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, open the SmitfraudFix folder  and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt along with a fresh HJT log

For additional help read:
the Engish Tutorial
the French Tutorial (Tutorial Français)
the German Tutorial (Deutsche Anleitung)

[90sjesus]

Seems to be working fine now, thanks for your help. Here's the Rapport Log. (Donation will be made, thanks for your help)

SmitFraudFix v2.144

Scan done at 22:00:27.51, 26/02/2007
Run from C:\Documents and Settings\JK PC End User\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{8329660f-e248-4872-98cc-fb9c4fec7ba8}"="didynamia"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1       localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\system32\xkrdk.dll Deleted
C:\Program Files\SpyDawn\ Deleted
C:\Program Files\Video Access ActiveX Object\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning
 
Registry Cleaning done.
 
»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

[Derek]

Please download WebRoot SpySweeper from HERE (It's a 2 week trial):

• Click the Free Trial link under  "Downloads/SpySweeper" to download the program.
  
• Install it. Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
  
• Once the definitions are installed, click Options on the left side.
  
• Click the Sweep Options tab.
  
• Under What to Sweep please put a check next to the following:
  • Sweep Memory Objects
  • Sweep Windows Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Sweep System Restore Folder.
    
• Click Sweep Now on the left side.
  
• Click the Start button.
  
• When it's done scanning, click the Next button.
  
• Make sure everything has a check next to it, then click the Next button.
  
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
  
• Click the Summary tab and click Finish.
  
• Paste the contents of the session log you copied into your next reply.

Also post a new Hijack This log.

[90sjesus]

Here is the SpySweeper Log, followed by the Hijack this log.

14:54: Removal process completed.  Elapsed time 00:00:02
14:54:   Quarantining All Traces: 888 cookie
14:54:   Quarantining All Traces: mediaplex cookie
14:54:   Quarantining All Traces: atlas dmt cookie
14:54:   Quarantining All Traces: 2o7.net cookie
14:54:   Quarantining All Traces: touchclarity cookie
14:54:   Quarantining All Traces: spy-shield
14:54:   Quarantining All Traces: maxifiles
14:54: Removal process initiated
14:52: Traces Found: 9
14:52: Custom Sweep has completed.  Elapsed time 00:34:40
14:52: File Sweep Complete, Elapsed Time: 00:30:50
14:46:   Warning: SweepDirectories: Cannot find directory "d:". This directory was not added to the list of paths to be scanned.
14:46:   C:\Program Files\VirusBlasters\Plugins\StartupEditor\Languages\Spanish.ini (ID = 258329)
14:46:   c:\recycler\s-1-5-21-842925246-790525478-725345543-1003\dc3\plugins\startupeditor\languages\spanish.ini (ID = 258329)
14:46:   Found Adware: spy-shield
14:45:   Warning: Failed to open file "c:\program files\norton antivirus\savrt\0364nav~.tmp". The operation completed successfully
14:21: Starting File Sweep
14:21: Cookie Sweep Complete, Elapsed Time: 00:00:00
14:21:   c:\documents and settings\jk pc end user\cookies\jk pc end user@www.888[1].txt (ID = 2020)
14:21:   Found Spy Cookie: 888 cookie
14:21:   c:\documents and settings\jk pc end user\cookies\jk pc end user@msnportal.112.2o7[1].txt (ID = 1958)
14:21:   c:\documents and settings\jk pc end user\cookies\jk pc end user@mediaplex[1].txt (ID = 6442)
14:21:   Found Spy Cookie: mediaplex cookie
14:21:   c:\documents and settings\jk pc end user\cookies\jk pc end user@atdmt[2].txt (ID = 2253)
14:21:   Found Spy Cookie: atlas dmt cookie
14:21:   c:\documents and settings\jk pc end user\cookies\jk pc end user@aoluk.122.2o7[1].txt (ID = 1958)
14:21:   Found Spy Cookie: 2o7.net cookie
14:21:   c:\documents and settings\jk pc end user\cookies\jk pc end user@aol.touchclarity[1].txt (ID = 3566)
14:21:   Found Spy Cookie: touchclarity cookie
14:21: Starting Cookie Sweep
14:21: Registry Sweep Complete, Elapsed Time:00:00:09
14:21:   HKLM\software\microsoft\juan\ (ID = 1781228)
14:21:   Found Adware: maxifiles
14:21: Starting Registry Sweep
14:21: Memory Sweep Complete, Elapsed Time: 00:03:36
14:17: Starting Memory Sweep
14:17: Start Custom Sweep
14:17: Sweep initiated using definitions version 866
14:17: ApplicationMinimized - EXIT
14:17: ApplicationMinimized - ENTER
14:17: ApplicationMinimized - EXIT
14:17: ApplicationMinimized - ENTER
14:17: ApplicationMinimized - EXIT
14:17: ApplicationMinimized - ENTER
14:14: IE Security Shield:  found: C:\PROGRAM FILES\AOL 9.0\WAOL.EXE -- IE Security modification denied
         Keylogger: Off
         BHO Shield: On
         IE Security Shield: On
         Alternate Data Stream (ADS) Execution Shield: On
         Startup Shield: On
         Common Ad Sites: Off
         Hosts File Shield: On
         Internet Communication Shield: On
         ActiveX Shield: On
         Windows Messenger Service Shield: On
         IE Favorites Shield: On
         Spy Installation Shield: On
         Memory Shield: Off
         IE Hijack Shield: On
         IE Tracking Cookies Shield: Off
14:11: Shield States
14:11: Spyware Definitions: 866
14:10: Spy Sweeper 5.3.1.2346 started
14:10: Spy Sweeper 5.3.1.2346 started
14:10: |       Start of Session, 27 February 2007       |
***************



Logfile of HijackThis v1.99.1
Scan saved at 14:56:54, on 27/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\1145087138\ee\AOLSoftware.exe
C:\Program Files\Windows Media Connect 2\WMCCFG.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
c:\program files\common files\aol\1145087138\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
c:\program files\common files\aol\1145087138\ee\aolsoftware.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\JK PC End User\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {337C54C9-80C1-4de2-93CD-AAA510834074} - C:\WINDOWS\system32\laf502.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [EPSON Stylus D68 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE" /P23 "EPSON Stylus D68 Series" /O6 "USB001" /M "Stylus D68"
O4 - HKLM\..\Run: [DSLSTATEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe" icon
O4 - HKLM\..\Run: [DSLAGENTEXE] "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe"
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1145087138\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] "C:\Program Files\Logitech\Video\ISStart.exe"
O4 - HKLM\..\Run: [LogitechVideoTray] "C:\Program Files\Logitech\Video\LogiTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] "C:\Program Files\Picasa2\PicasaMediaDetector.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VirusBlasters] C:\Program Files\VirusBlasters\VirusBlasters.exe /s
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [MySpaceIM] "C:\Program Files\MySpace\IM\MySpaceIM.exe"
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D6BDF01-BC3F-4C6B-94AC-A05F8ADEA746}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

[Derek]

Download pocket killbox from http://www.thespykiller.co.uk/files/killbox.exe & put it on the desktop where you can find it easily 


Run hijackthis, put a tick in the box  beside these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked



O2 - BHO: (no name) - {337C54C9-80C1-4de2-93CD-AAA510834074} - C:\WINDOWS\system32\laf502.dll (file missing)
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [VirusBlasters] C:\Program Files\VirusBlasters\VirusBlasters.exe /s

now Start  killbox,   paste the first file listed below into the full pathname and file to delete box

The  file name will appear in the window,  select delete on reboot , press the red X button, say yes to the prompt  and  NO to reboot now 

[Note: Killbox makes backups of all deleted files & folders in a folder called  C:\!killbox ] If Killbox tells you any files are missing don't worry but make a note and let us know in your next reply

C:\Program Files\VirusBlasters\

Then on killbox top bar press tools/delete temp files, in the pop up box towards the middle is a drop down box containing a list of all user accounts on this drop down user account box, select your account, select ALL options it will allow you to,  then   then press delete selected temp files , then repeat for every user account listed in that drop down box

then reboot

[Would you do all this for nothing?]

You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

The reason I run this site is to raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the paypal service, just click on one of the buttons below.

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Any amount no matter how small is gratefully accepted and needed to ensure we keep the Rescue Centre running

To donate via paypal when the button doesn't appear or the link doesn't work: just go to www.paypal.com or your country's paypal log in page and chose send money and use help@thehedgehog.co.uk as recipient email address and select other service as the option. then follow prompts

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