My computor's gone crazy, must log in as an administrator

[augustblom]

Hello, my computor is crazy. Norton, explorer, defrag are not working,all networkicons missing and I can't log in (computor start login)with my userpassword(I can only log in as an administrator).I san still surf the internet with mozilla firefox...
Can you help me?  Thanks in advance from Tom,Sweden
My hijacklog is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:50:10, on 2007-12-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program\Delade filer\LightScribe\LSSrvc.exe
C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program\Delade filer\InstallShield\UpdateService\issch.exe
C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\palmOne\Hotsync.exe
C:\Program\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Administratör\Skrivbord\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.eniro.se/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Delade filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\Program\DELADE~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program\Delade filer\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Smapp] C:\Program\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-21-790525478-2049760794-839522115-500\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Action Manager 32.lnk = C:\Program\ScannerU\AM32.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program\palmOne\Hotsync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Skapa mobilfavorit... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by139fd.bay139.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {54D53429-945C-4188-B460-C81356541882} (SaveImageFiles Class) - http://eshare.hpphoto.com/Download/HPeServicesLocalPrint.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162422300171
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Automatisk LiveUpdate-schemaläggare - Symantec Corporation - C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program\iPod\bin\iPodService.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program\Delade filer\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto Protect-tjänst (navapsvc) - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9842 bytes

[augustblom]

"ipconfig" doesn't work eather, just a black box in 0.1 seconds then it dissapears...

[augustblom]

(excuse my english, im swedish):
I tried to download counterspy.exe but I couldn't install it.A popupwindow told me,

The service "Windows installer" can't be used. Maybe because Windows installer wasn't properly installed or you run in falseproof state.
I don't run in falseproof state!(felsäkert läge på svenska)

[Derek]

Please read all these instructions very carefully before starting the fix

Step 1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix or SDfix and make sure you are disconnected from the net before starting any of these programs

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or SDfix  and remove some of their embedded files which may cause "unpredictable results".
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  
• Remember to re enable the protection again afterwards before connecting to the net
  

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
  
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.cmd to start the script.
  
• Type Y to begin the cleanup process.
  
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  
• Finally paste the contents of the Report.txt back on the forum

then when it has rebooted

Delete any existing version of ComboFix you have sitting on your desktop

Download ComboFix from  Here to your Desktop.

**Note:  In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
--------------------------------------------------------------------

Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.

• WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  
• Please do not re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connection.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you. 
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

[augustblom]

Hi, here is the report from SDFix:
SDFix: Version 1.120
Run by Administrat”r on 2007-12-29 at 22:38
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Safe Mode:
Checking Services:
Restoring Windows Registry Values
Restoring Windows Default Hosts File
Rebooting...
Normal Mode:
Checking Files:
No Trojan Files Found

[augustblom]

Hello, it was not easy to follow the instructions cause ComboFix had many popups with "could'nt read etc....". Maybe you can see it in the log:
And the restarts was very slow to.
Her's the COmboFix log:
ComboFix 07-12-21.4 - Administratör 2007-12-29 23:29:38.1 - NTFSx86

Running from: C:\Documents and Settings\Administratör\Skrivbord\ComboFix.exe
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\fad.sys

.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\nm


(((((((((((((((((((((((((   Files Created from 2007-11-28 to 2007-12-29  )))))))))))))))))))))))))))))))
.

2007-12-29 22:36 . 2007-12-29 22:37   <KAT>   d--------   C:\WINDOWS\ERUNT
2007-12-29 00:00 . 2007-12-29 00:00   <KAT>   d--------   C:\DOCUME~1\ADMINI~1\APPLIC~1\MSN6
2007-12-28 23:24 . 2007-12-28 23:24   <KAT>   d--------   C:\DOCUME~1\ADMINI~1\APPLIC~1\DivX
2007-12-28 00:17 . 2007-12-28 00:17   <KAT>   d--------   C:\DOCUME~1\ADMINI~1\APPLIC~1\XnView
2007-12-26 03:21 . 2007-12-26 03:21   <KAT>   d--------   C:\DOCUME~1\ADMINI~1\APPLIC~1\Sony Ericsson
2007-12-26 03:21 . 2007-12-26 03:21   <KAT>   d--------   C:\DOCUME~1\ADMINI~1\APPLIC~1\HotSync
2007-12-26 03:04 . 2007-12-26 03:04   152   --a------   C:\WINDOWS\system32\PwdServ.cmd
2007-12-26 02:07 . 2007-05-10 12:13   40,960   ---------   C:\WINDOWS\system32\PwdServ.exe
2007-12-18 17:11 . 2007-12-18 17:11   0   --ah-----   C:\WINDOWS\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2007-12-18 17:11 . 2007-12-18 17:11   0   --ah-----   C:\WINDOWS\system32\drivers\Msft_Kernel_ggsemc_01005.Wdf
2007-12-18 16:48 . 2007-12-18 16:48   1,419,232   --a------   C:\WINDOWS\system32\wdfcoinstaller01005.dll
2007-12-18 16:48 . 2007-12-18 16:48   13,352   --a------   C:\WINDOWS\system32\drivers\ggflt.sys
2007-12-06 17:13 . 2007-12-06 17:13   <KAT>   d--------   C:\DOCUME~1\ALLUSE~1\APPLIC~1\nView_Profiles

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-29 21:05   ---------   d-----w   C:\Program\Delade filer\Symantec Shared
2007-12-29 21:05   ---------   d-----w   C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-12-28 22:46   ---------   d-----w   C:\Program\Free Hide Folder
2007-12-18 15:48   20,520   ----a-w   C:\WINDOWS\system32\drivers\ggsemc.sys
2007-12-18 05:36   ---------   d-----w   C:\Program\Norton Internet Security
2007-12-02 16:09   ---------   d-----w   C:\Program\Java
2007-11-28 05:42   ---------   d--h--w   C:\Program\InstallShield Installation Information
2007-11-28 05:39   ---------   d-----w   C:\Program\MSXML 6.0
2007-11-25 21:45   ---------   d-----w   C:\Program\Gaxian
2007-11-23 11:19   ---------   d-----w   C:\Program\DC++
2007-11-15 21:36   ---------   d-----w   C:\Program\RegistrySmart
2007-11-14 07:30   ---------   d-----w   C:\Program\XnView
2007-11-13 10:25   20,480   ----a-w   C:\WINDOWS\system32\drivers\secdrv.sys
2007-11-11 00:29   ---------   d-----w   C:\Program\pdf-g-tool
2007-11-11 00:13   ---------   d-----w   C:\Program\OpenOffice.org 2.3
2007-11-11 00:11   ---------   d-----w   C:\Program\OpenOffice
2007-11-05 11:18   ---------   d-----w   C:\Program\gs
2007-10-29 13:20   805   ----a-w   C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-10-29 13:20   123,952   ----a-w   C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-10-29 13:20   10,740   ----a-w   C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-10-29 13:20   ---------   d-----w   C:\Program\Symantec
2001-07-02 15:28   20,480   ----a-r   C:\Documents and Settings\ISAK\serload.exe
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:34]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvMediaCenter"="RUNDLL32.exe" [2004-08-04 01:34 C:\WINDOWS\system32\rundll32.exe]
"ccApp"="C:\Program\Delade filer\Symantec Shared\ccApp.exe" [2007-03-01 12:01]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 01:34 C:\WINDOWS\system32\bthprops.cpl]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2006-02-16 04:10]
"ISUSPM Startup"="C:\Program\DELADE~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 15:50]
"ISUSScheduler"="C:\Program\Delade filer\InstallShield\UpdateService\issch.exe" [2004-07-27 15:50]
"Sony Ericsson PC Suite"="C:\Program\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2007-05-28 09:14]
"Symantec PIF AlertEng"="C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 09:22]
"NBKeyScan"="C:\Program\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" []
"Smapp"="C:\Program\Analog Devices\SoundMAX\SMTray.exe" [2003-05-05 08:57]
"QuickTime Task"="C:\Program\QuickTime\qttask.exe" [2006-10-25 18:58]
"nwiz"="nwiz.exe" [2005-10-28 15:06 C:\WINDOWS\system32\nwiz.exe]
"NvCplDaemon"="RUNDLL32.exe" [2004-08-04 01:34 C:\WINDOWS\system32\rundll32.exe]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 09:50]
"iTunesHelper"="C:\Program\iTunes\iTunesHelper.exe" [2006-10-30 09:36]
"DAEMON Tools"="C:\Program\DAEMON Tools\daemon.exe" [2006-11-12 11:48]
"bacstray"="BacsTray.exe" [2002-05-13 11:57 C:\WINDOWS\system32\BacsTray.exe]
"Adobe Reader Speed Launcher"="C:\Program\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 01:34]

C:\DOCUME~1\ALLUSE~1\START-~1\Program\AUTOST~1\
Action Manager 32.lnk - C:\Program\ScannerU\AM32.exe [2007-08-30 21:39:35]
HotSync Manager.lnk - C:\Program\palmOne\Hotsync.exe [2004-06-09 14:27:34]


*Newly Created Service* - COMHOST
.
**************************************************************************

catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-29 23:55:50
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-29 23:57:50 - machine was rebooted
.
2007-12-12 16:08:11   --- E O F --- 


...and here's the HiJAckThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:32:55, on 2007-12-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program\Delade filer\LightScribe\LSSrvc.exe
C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program\Delade filer\InstallShield\UpdateService\issch.exe
C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program\Analog Devices\SoundMAX\SMTray.exe
C:\Program\QuickTime\qttask.exe
C:\Program\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\BacsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\palmOne\Hotsync.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.eniro.se/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Delade filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\Program\DELADE~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program\Delade filer\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Smapp] C:\Program\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\S-1-5-21-790525478-2049760794-839522115-500\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Action Manager 32.lnk = C:\Program\ScannerU\AM32.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program\palmOne\Hotsync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Skapa mobilfavorit... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by139fd.bay139.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {54D53429-945C-4188-B460-C81356541882} (SaveImageFiles Class) - http://eshare.hpphoto.com/Download/HPeServicesLocalPrint.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162422300171
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Automatisk LiveUpdate-schemaläggare - Symantec Corporation - C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program\iPod\bin\iPodService.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program\Delade filer\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto Protect-tjänst (navapsvc) - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9755 bytes

[augustblom]

When I try to do a system recovery there's a popup which tells me that I don't have authority to do a system recovery. The popup tells me to log off and log in as an admin.....BUT I have already logged in as an admin... I'ts crazy!

[Derek]

lets see what this full rootkit scan shows if it will work

download gmer rootkit detector from http://gmer.net

unzip it & double click the gmer.exe file

select rootkit tab & press scan

when it has finished press copy & post back the log it makes

[augustblom]

I couldn't press select press "scan" cause it wasn't highlighted.
I gave up yesterday and are in the middle of the endless work of formatting. I found an old HD with 8 Gig which I manage to put XP on.Just because I will try to rescue my files from my originally two 160 Gig satadiscs.
But Fasttrak(bios-stuff) can't find one of them. Is there som kind of fuse inside the HD that I can change?
because:
-I pulled and pushed a lot whith the powercables and a saw i sparke one time ( excuse my english). Can i recover data from  this disc? I think it's ded electrically because it won't get warm. Is there a fuse somewhere?
Its Western digital 160 Gig SATA (150Mb/s)

[Derek]

You need to speak to the manufacturer about that one

I don't know of any fuses

[Would you do all this for nothing?]

You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

The reason I run this site is to raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the paypal service, just click on one of the buttons below.

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