My Hijack This Log I Don't Know What To Fix

[ashley_ktown]

If someone could please help me i would gladly appreciate it. I did the hijack this and it says to not delete anything before talking to someone on here. Thank you so much for your help.

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[Derek]

what problems are you having

[ashley_ktown]

i have some adware tracking cookies, Trojan Vundos, and something to do with antivirus pro 2009. i dont know how i got all this I went to Windows.com and asked them for help and they told me to use malwarebytes, superantispyware, and hijackthis to get rid of all my problems and im down to using the last step and i dont know what i should fix in hijack this. my computer is being really slow and when i go to a site something pops up saying its not secure i need to download antivirus pro and my symantec is going crazy every 10 mins saying i have another trojan.

[Derek]

Download ComboFix from Here to your Desktop.

**Note:  In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
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1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results"
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  
• Remember to re enable the protection again after combofix has finished
  

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2. Close any open browsers and any other programs you might have running

Double click on combofix.exe & follow the prompts.

If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this
When finished, it will produce a report for you. 
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

[Would you do all this for nothing?]

You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

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Please donate if I have helped you or you have found this site useful.

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