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It takes a very long time and a lot of hard work on our part to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare so a large part of our time is spent helping you

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Author Topic: hotmail got hacked - twice in one weekend  (Read 1318 times)
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Derek
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« Reply #10 on: October 15, 2009, 17:22:13 »

we have had it decrypted and it conatains what looks like MSN conversations and a complete list of email addresses you have sent to and web sites looked at

in view of the severiity of it & you using cracked software, I don't feel safe saying we have fixed it

it would be much safer for you to format & reinstall windows & if you have used the computer for online banking or kept any credit card numbers or paypal info etc on it then contact them & tell them taht you had  a keylogger & get teh log ins & passwords changed

Also that applies to facebook, it looks like he has your facebook account details as well
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Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.

DZineGraphX
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« Reply #11 on: October 15, 2009, 19:34:54 »

Well after being on the comp last night and things were right weird i did just that - redid the comp formated and started from scratch.
I really appreciate the time you spent doing this - when im back online and have everything set up ill surely send a donation your way
just wondering - can u suggest a good virus program and suggest what i can do to prevent this from happening again? login password into windows ? I have different passwords for different sites now
thanks dave
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Derek
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« Reply #12 on: October 15, 2009, 19:48:58 »

I always use Kaspersky internet security & I handle lots of different malware safely. On the odd occasion I have slipped up, KIS has stopped it installing & protected me

it is almost certain that you downloaded the trojan in what appeared to eb an innocent program or you got attacked through a dodgy facebook application ( read here http://hijack-this.co.uk/?p=154)

Log in passwords to windows won't stop this sort of thing but will stop a physical person using the computer

A hacker wil piggyback on your log in& only have access when you are online
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Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.

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You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

The reason I run this site is to raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the paypal service, just click on one of the buttons below.

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You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you.
In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

I run this site to help raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the PayPal service, just click on one of the buttons below.

To donate in UK £

To donate in US$

To donate in Euro €

Any amount no matter how small is gratefully accepted and needed to ensure we keep the Rescue Centre running

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