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It takes a very long time and a lot of hard work on our part to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare so a large part of our time is spent helping you

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The Spykiller  > Spyware & Malware removal and General computer help > General PC problems & Chat  > Topic: copy of the log
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63kittykat
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Posts: 1
« on: February 15, 2010, 18:57:02 »
huge aplologies for not condensing the log down to a zi filoe- i couldnt seem to do it and couldnt do the second scan as the computer kept on freezing up

current problems are adverts popping up and freezing the system very five minutes making us start computer again- and games crashing and freezing

here is a copy and pasted log the only way i know how
S (Ver_09-12-01.01)

Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume1
Install Date: 11/30/2009 9:23:21 PM
System Uptime: 2/15/2010 6:02:32 PM (0 hours ago)

Motherboard: ASUSTeK Computer INC. |  | M2N
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ | CPU 1 | 2100/200mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 28.308 GiB free.
D: is CDROM (CDFS)

==== Disabled Device Manager Items =============

Class GUID: {4d36e96b-e325-11ce-bfc1-08002be10318}
Description: Standard PS/2 Keyboard
Device ID: ACPI\PNP0303\4&17DB1A3&0
Manufacturer: (Standard keyboards)
Name: Standard PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&17DB1A3&0
Service: i8042prt

==== System Restore Points ===================

=== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Shockwave Player 11.5
Apple Software Update
Ask Toolbar
Ask.com Search Assistant 1.0.1
Browser Defender 2.0.6.15
CiD Help
CPUID HWMonitor 1.15
Fraps (remove only)
Google Toolbar for Firefox
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Junk Mail filter update
L&H TTS3000 British English
Lernout & Hauspie TruVoice American English TTS Engine
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Search Enhancement Pack
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual J# .NET Redistributable Package 1.1
Mozilla Firefox (3.5.7)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
NVDVD
NVIDIA Drivers
Oblivion
PC Connectivity Solution
PowerDVD
PVSonyDll
SAMSUNG Mobile Composite Device Software
Samsung Mobile Modem Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung New PC Studio
Samsung New PC Studio USB Driver Installer
SAMSUNG USB Mobile Device Software
SamsungConnectivityCableDriver
SoundMAX
Spyware Doctor 7.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Vault 101 Beta
Windows Driver Package - Nokia pccsmcfd  (10/12/2007 6.85.4.0)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Upload Tool
WinRAR archiver

==== End Of File ===========================
 like im said
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Derek
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Posts: 11284
« Reply #1 on: February 15, 2010, 20:49:46 »

Please download Malwarebytes' Anti-Malware to your desktop
from HERE or HERE

Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following:

Update Malwarebytes' Anti-Malware. Launch Malwarebytes' Anti-Malware. Then click Finish.

If an update is found, it will download and install the latest version. Press Update to make sure the latest database is loaded.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad.
Please include this log in your next reply.

It might ask you to reboot to finish cleaning. Please do so. ( Press YES on the alert) 
If you receive an (Error Loading xxxxxxxxxx .dll) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it continues on every boot 
Logged
Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.
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Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

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You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you.
In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

I run this site to help raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the PayPal service, just click on one of the buttons below.

To donate in UK £

To donate in US$

To donate in Euro €

Any amount no matter how small is gratefully accepted and needed to ensure we keep the Rescue Centre running
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