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Author Topic: I can't open control panel on vista HiJackThis log attached  (Read 4416 times)

Offline Derek

  • Administrator
  • *****
  • Posts: 11929
Re: I can't open control panel on vista HiJackThis log attached
« Reply #10 on: December 11, 2009, 17:09:44 »

 can you go to c:\qoobox & look for ComboFix-quarantined-files.txt   and combofix2.txt and attach them here in your next reply please



[attachment deleted by admin]
Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.


amanda520

  • Guest
Re: I can't open control panel on vista HiJackThis log attached
« Reply #11 on: December 11, 2009, 18:56:37 »
I can't find combofix2.txt But here is the first one you asked for.

Thanks

[attachment deleted by admin]

Offline Derek

  • Administrator
  • *****
  • Posts: 11929
Re: I can't open control panel on vista HiJackThis log attached
« Reply #12 on: December 11, 2009, 19:20:08 »
OK run gmer again please I need to check something. I suspect you might still have a rootkit

are yoiu getting any diverts when searching using google or yahoo or other search engines,  Any pop ups still
Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.

amanda520

  • Guest
Re: I can't open control panel on vista HiJackThis log attached
« Reply #13 on: December 18, 2009, 09:30:18 »
Yes I still get pop ups. Here is the log of gmer:

GMER 1.0.15.15273 - http://www.gmer.net
Rootkit scan 2009-12-18 09:29:03
Windows 6.0.6001 Service Pack 1
Running: gmer.exe; Driver: C:\Users\ACHIAN~1\AppData\Local\Temp\pwryrpow.sys


---- System - GMER 1.0.15 ----

SSDT            88623568                                                                                                             ZwAlertResumeThread
SSDT            88623648                                                                                                             ZwAlertThread
SSDT            88633240                                                                                                             ZwAllocateVirtualMemory
SSDT            88483468                                                                                                             ZwAlpcConnectPort
SSDT            88623078                                                                                                             ZwCreateMutant
SSDT            886333D0                                                                                                             ZwCreateThread
SSDT            886220D0                                                                                                             ZwDebugActiveProcess
SSDT            886330A0                                                                                                             ZwFreeVirtualMemory
SSDT            886233A8                                                                                                             ZwImpersonateAnonymousToken
SSDT            88623488                                                                                                             ZwImpersonateThread
SSDT            88626F50                                                                                                             ZwMapViewOfSection
SSDT            88622810                                                                                                             ZwOpenEvent
SSDT            88633310                                                                                                             ZwOpenProcessToken
SSDT            886223F0                                                                                                             ZwOpenSection
SSDT            88626C90                                                                                                             ZwOpenThreadToken
SSDT            884BA2B8                                                                                                             ZwResumeThread
SSDT            88626BB0                                                                                                             ZwSetContextThread
SSDT            88626D80                                                                                                             ZwSetInformationProcess
SSDT            88626AC0                                                                                                             ZwSetInformationThread
SSDT            886224D0                                                                                                             ZwSuspendProcess
SSDT            88623790                                                                                                             ZwSuspendThread
SSDT            88620828                                                                                                             ZwTerminateProcess
SSDT            886269E0                                                                                                             ZwTerminateThread
SSDT            88626E70                                                                                                             ZwUnmapViewOfSection
SSDT            88633170                                                                                                             ZwWriteVirtualMemory

INT 0x20        \SystemRoot\system32\KeyCrypt.sys (KeyCrypt/ Tencent Technology (Shenzhen) Company Limited)                          8A55F0BE
INT 0x51        ?                                                                                                                    85793BF8
INT 0x51        ?                                                                                                                    85793BF8
INT 0x51        ?                                                                                                                    86B82BF8
INT 0x51        ?                                                                                                                    85793BF8
INT 0x61        ?                                                                                                                    85793BF8
INT 0x61        ?                                                                                                                    85793BF8
INT 0x61        ?                                                                                                                    85793BF8
INT 0x71        ?                                                                                                                    86B82BF8
INT 0x72        ?                                                                                                                    86B82BF8
INT 0x82        ?                                                                                                                    86B82BF8
INT 0x92        ?                                                                                                                    86B82BF8
INT 0x92        ?                                                                                                                    86B82BF8
INT 0x92        ?                                                                                                                    86B82BF8
INT 0x92        ?                                                                                                                    86B82BF8
INT 0xA2        ?                                                                                                                    85793BF8
INT 0xB2        ?                                                                                                                    85793BF8

---- Devices - GMER 1.0.15 ----

Device          \FileSystem\Ntfs \Ntfs                                                                                               857981F8
Device          \FileSystem\fastfat \FatCdrom                                                                                        8881C380
Device          \FileSystem\udfs \UdfsCdRom                                                                                          8882A1F8
Device          \FileSystem\udfs \UdfsDisk                                                                                           8882A1F8
Device          \Driver\kbdclass \Device\KeyboardClass0                                                                              KeyCrypt.sys (KeyCrypt/ Tencent Technology (Shenzhen) Company Limited)
Device          \Driver\volmgr \Device\VolMgrControl                                                                                 857951F8
Device          \Driver\netbt \Device\NetBT_Tcpip_{74F4D674-712F-4EC6-8C05-6A3CDE06E1F5}                                             88586500
Device          \Driver\usbuhci \Device\USBPDO-0                                                                                     869261F8
Device          \Driver\usbuhci \Device\USBPDO-1                                                                                     869261F8
Device          \Driver\usbuhci \Device\USBPDO-2                                                                                     869261F8
Device          \Driver\usbehci \Device\USBPDO-3                                                                                     8692F1F8
Device          \Driver\usbuhci \Device\USBPDO-4                                                                                     869261F8

AttachedDevice  \Driver\tdx \Device\Tcp                                                                                              SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device          \Driver\usbuhci \Device\USBPDO-5                                                                                     869261F8
Device          \Driver\usbuhci \Device\USBPDO-6                                                                                     869261F8
Device          \Driver\volmgr \Device\HarddiskVolume1                                                                               857951F8
Device          \Driver\usbehci \Device\USBPDO-7                                                                                     8692F1F8
Device          \Driver\volmgr \Device\HarddiskVolume2                                                                               857951F8
Device          \Driver\cdrom \Device\CdRom0                                                                                         86A02500
Device          \Driver\USBSTOR \Device\00000072                                                                                     88C92500
Device          \Driver\volmgr \Device\HarddiskVolume3                                                                               857951F8
Device          \Driver\cdrom \Device\CdRom1                                                                                         86A02500
Device          \Driver\atapi \Device\Ide\IdePort0                                                                                   857971F8
Device          \Driver\atapi \Device\Ide\IdePort1                                                                                   857971F8
Device          \Driver\atapi \Device\Ide\IdePort2                                                                                   857971F8
Device          \Driver\atapi \Device\Ide\IdePort3                                                                                   857971F8
Device          \Driver\atapi \Device\Ide\IdePort4                                                                                   857971F8
Device          \Driver\atapi \Device\Ide\IdePort5                                                                                   857971F8
Device          \Driver\atapi \Device\Ide\IdeDeviceP3T0L0-3                                                                          857971F8
Device          \Driver\netbt \Device\NetBT_Tcpip_{215DED98-1AB8-48C5-9780-D37BAA262732}                                             88586500
Device          \Driver\netbt \Device\NetBt_Wins_Export                                                                              88586500
Device          \Driver\Smb \Device\NetbiosSmb                                                                                       885821F8
Device          \Driver\USBSTOR \Device\00000079                                                                                     88C92500
Device          \Driver\PCI_PNP8220 \Device\0000005a                                                                                 sphh.sys
Device          \Driver\iScsiPrt \Device\RaidPort0                                                                                   869471F8

AttachedDevice  \Driver\tdx \Device\Udp                                                                                              SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device          \Driver\usbuhci \Device\USBFDO-0                                                                                     869261F8
Device          \Driver\sptd \Device\2756804470                                                                                      sphh.sys
Device          \Driver\usbuhci \Device\USBFDO-1                                                                                     869261F8
Device          \Driver\netbt \Device\NetBT_Tcpip_{298A3363-1236-45F4-893B-F2B7A57CB85F}                                             88586500
Device          \Driver\usbuhci \Device\USBFDO-2                                                                                     869261F8
Device          \Driver\usbehci \Device\USBFDO-3                                                                                     8692F1F8
Device          \Driver\usbuhci \Device\USBFDO-4                                                                                     869261F8
Device          \Driver\usbuhci \Device\USBFDO-5                                                                                     869261F8
Device          \Driver\usbuhci \Device\USBFDO-6                                                                                     869261F8
Device          \Driver\usbehci \Device\USBFDO-7                                                                                     8692F1F8
Device          \Driver\aeszwq9s \Device\Scsi\aeszwq9s1                                                                              869381F8
Device          \Driver\aeszwq9s \Device\Scsi\aeszwq9s1Port7Path0Target0Lun0                                                         869381F8
Device          \FileSystem\fastfat \Fat                                                                                             8881C380

AttachedDevice  \FileSystem\fastfat \Fat                                                                                             fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device          \Driver\ACPI \GLOBAL??\C2CAD972#4079#4fd3#A68D#AD34CC121074                                                          CDDA8662
Device          \FileSystem\cdfs \Cdfs                                                                                               8A1CC1F8
Device          \Driver\ACPI ->  \Device\Harddisk0\DR0                                                                               CDDA8662
Device           -> \Driver\atapi \Device\Harddisk0\DR0                                                                              85884618

---- Threads - GMER 1.0.15 ----

Thread          System [4:11280]                                                                                                     CDDA97FA
---- Processes - GMER 1.0.15 ----

Library         \\74.117.114.86\max++.x86.dll (*** hidden *** ) @ C:\Program Files\Tencent\QQ\QQ.exe [4728]                          0x35670000                                                              
Library         \\74.117.114.86\max++.x86.dll (*** hidden *** ) @ C:\Program Files\Mozilla Firefox\firefox.exe [5216]                0x35670000                                                              

---- Registry - GMER 1.0.15 ----

Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s1                                                                   816044522
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@s2                                                                   -1909146625
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg@h0                                                                   1
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04                                    
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0                                  C:\Program Files\Alcohol Soft\Alcohol 120\
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4                                    
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0                                  C:\Program Files\DAEMON Tools Lite\
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0                                  0
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh                               0x40 0x1A 0xB1 0x69 ...
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001                            
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0                         0x20 0x01 0x00 0x00 ...
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh                      0xEF 0xA5 0x3C 0x94 ...
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40                      
Reg             HKLM\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh                0x24 0xC5 0x0E 0x66 ...
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)                
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0                                      C:\Program Files\Alcohol Soft\Alcohol 120\
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4 (not active ControlSet)                
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@p0                                      C:\Program Files\DAEMON Tools Lite\
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@h0                                      0
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4@khjeh                                   0x40 0x1A 0xB1 0x69 ...
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001 (not active ControlSet)        
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@a0                             0x20 0x01 0x00 0x00 ...
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001@khjeh                          0xEF 0xA5 0x3C 0x94 ...
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40 (not active ControlSet)  
Reg             HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40@khjeh                    0x24 0xC5 0x0E 0x66 ...
Reg             HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QQ                                                          
Reg             HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QQ@DisplayName                                              QQ????
Reg             HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QQ@UninstallString                                          D:\MyGames\Tencent\QQGAME\Uninstall.EXE
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\QQ                                            
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\QQ@SlowInfoCache                              0x28 0x02 0x00 0x00 ...
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\QQ@Changed                                    0
Reg             HKCU\Software\Microsoft\Windows Live\Communications Clients\Shared\1195089590\Groups@vQ                              0

---- Files - GMER 1.0.15 ----

File            C:\Windows\system32\drivers\atapi.sys                                                                                suspicious modification

---- EOF - GMER 1.0.15 ----

Offline Derek

  • Administrator
  • *****
  • Posts: 11929
Re: I can't open control panel on vista HiJackThis log attached
« Reply #14 on: December 18, 2009, 09:53:59 »
Delete any existing version of ComboFix you have sitting on your desktop
Please read and follow all these instructions very carefully

Download ComboFix from Here to your Desktop.
Note: This is a beta version of combofix and might be unstable but tests done so far have proved it woprks well 

**Note:  It is important that it is saved directly to your desktop  and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Very Important! Temporarily disable your anti-virus and  anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
  • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again after combofix has finished
--------------------------------------------------------------------
2. Close any open browsers and any other programs you might have running
Double click on combofix.exe & follow the prompts.
If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this
When finished, it will produce a report for you. 
Please post the "C:\ComboFix.txt" for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version. 
Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.

amanda520

  • Guest
Re: I can't open control panel on vista HiJackThis log attached
« Reply #15 on: December 18, 2009, 11:06:15 »
Here is the combofix log:

ComboFix 09-12-17.01 - A CHIANG 8/2009 Fri  10:42:50.4.8 - x86
????: c:\users\A CHIANG\Desktop\KittyFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

(((((((((((((((((((((((((((((((((((((((   ??????   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Cursors\aero_link.cur

.
(((((((((((((((((((((((((((((((((((((((   ??/??   )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TESSAFE
-------\Service_TesSafe


(((((((((((((((((((((((((  2009-11-18 ? 2009-12-18 ?????  )))))))))))))))))))))))))))))))
.

2009-12-18 10:49 . 2009-12-18 10:54   --------   d-----w-   c:\users\A CHIANG\AppData\Local\temp
2009-12-18 10:49 . 2009-12-18 10:49   --------   d-----w-   c:\users\Public\AppData\Local\temp
2009-12-18 10:49 . 2009-12-18 10:49   --------   d-----w-   c:\users\Default\AppData\Local\temp
2009-12-16 12:24 . 2008-02-26 17:17   493568   ----a-w-   c:\windows\system32\drivers\netr73.sys
2009-12-16 12:23 . 2009-12-16 12:23   --------   d-----w-   c:\program files\RALINK
2009-12-14 10:49 . 2009-12-14 10:49   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\Gaupol
2009-12-14 10:49 . 2009-12-14 10:50   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\gtk-2.0
2009-12-14 10:48 . 2009-12-14 10:49   --------   d-----w-   c:\program files\Gaupol
2009-12-13 03:24 . 2009-12-13 03:25   --------   d-----w-   c:\program files\Common Files\DivX Shared
2009-12-12 16:19 . 2009-12-12 16:19   8854   ----a-r-   c:\users\A CHIANG\AppData\Roaming\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\Uninstall_Project64__9559F7CA5E344237A2D9D856464AD727.exe
2009-12-12 16:19 . 2009-12-12 16:19   40960   ----a-r-   c:\users\A CHIANG\AppData\Roaming\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\NewShortcut1_9559F7CA5E344237A2D9D856464AD727.exe
2009-12-12 16:19 . 2009-12-12 16:19   40960   ----a-r-   c:\users\A CHIANG\AppData\Roaming\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\ARPPRODUCTICON.exe
2009-12-11 20:17 . 2009-12-18 04:03   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\vlc
2009-12-11 17:05 . 2009-12-11 17:05   --------   d-----w-   c:\program files\GiPo@Utilities
2009-12-11 17:05 . 2009-12-11 17:05   --------   d-----w-   c:\program files\Common Files\Gibinsoft Shared
2009-12-11 09:46 . 2009-12-09 09:00   2747440   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\CCERASER.DLL
2009-12-11 09:46 . 2009-10-11 08:00   259440   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\ECMSVR32.DLL
2009-12-11 09:46 . 2009-09-17 08:00   84912   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\NAVENG.SYS
2009-12-11 09:46 . 2009-09-17 08:00   371248   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\EECTRL.SYS
2009-12-11 09:46 . 2009-09-17 08:00   177520   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\NAVENG32.DLL
2009-12-11 09:46 . 2009-09-17 08:00   1647984   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\NAVEX32A.DLL
2009-12-11 09:46 . 2009-09-17 08:00   1323568   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\NAVEX15.SYS
2009-12-11 09:46 . 2009-09-17 08:00   102448   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.041\ERASER.SYS
2009-12-11 01:40 . 2009-12-09 09:00   2747440   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\CCERASER.DLL
2009-12-11 01:40 . 2009-10-11 08:00   259440   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\ECMSVR32.DLL
2009-12-11 01:40 . 2009-09-17 08:00   84912   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\NAVENG.SYS
2009-12-11 01:40 . 2009-09-17 08:00   371248   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\EECTRL.SYS
2009-12-11 01:40 . 2009-09-17 08:00   177520   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\NAVENG32.DLL
2009-12-11 01:40 . 2009-09-17 08:00   1647984   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\NAVEX32A.DLL
2009-12-11 01:40 . 2009-09-17 08:00   1323568   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\NAVEX15.SYS
2009-12-11 01:40 . 2009-09-17 08:00   102448   ----a-w-   c:\programdata\Symantec\Definitions\VirusDefs\20091210.023\ERASER.SYS
2009-12-10 17:07 . 2009-12-10 17:07   4844295   ----a-w-   c:\programdata\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-12-10 17:07 . 2009-12-10 17:07   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\Malwarebytes
2009-12-10 17:06 . 2009-12-03 16:13   19160   ----a-w-   c:\windows\system32\drivers\mbam.sys
2009-12-10 17:06 . 2009-12-03 16:14   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-10 17:06 . 2009-12-10 17:08   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2009-12-10 17:06 . 2009-12-10 17:06   --------   d-----w-   c:\programdata\Malwarebytes
2009-12-09 04:37 . 2009-12-09 04:37   31048   ----a-w-   c:\users\A CHIANG\AppData\Roaming\SafeBase\_temp\SelfUpdate.exe
2009-12-09 04:36 . 2009-12-09 04:36   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\SafeBase
2009-12-08 01:15 . 2009-12-08 01:15   --------   d-----w-   c:\programdata\WindowsSearch
2009-12-07 22:23 . 2009-05-18 14:17   26600   ----a-w-   c:\windows\system32\drivers\GEARAspiWDM.sys
2009-12-07 22:23 . 2008-04-17 13:12   107368   ----a-w-   c:\windows\system32\GEARAspi.dll
2009-12-07 22:22 . 2009-12-07 22:22   --------   d-----w-   c:\program files\iPod
2009-12-07 22:22 . 2009-12-07 22:23   --------   d-----w-   c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-12-07 22:22 . 2009-12-07 22:23   --------   d-----w-   c:\program files\iTunes
2009-12-07 22:21 . 2009-12-07 22:21   --------   d-----w-   c:\program files\QuickTime
2009-12-07 21:47 . 2009-12-07 21:47   79144   ----a-w-   c:\programdata\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-12-07 18:51 . 2009-12-07 18:51   439816   ----a-w-   c:\users\A CHIANG\AppData\Roaming\Real\Update\setup3.09\setup.exe
2009-12-07 17:31 . 2009-12-07 17:40   532   ----a-w-   c:\windows\eReg.dat
2009-12-07 12:41 . 2009-10-29 09:41   2048   ----a-w-   c:\windows\system32\tzres.dll
2009-12-07 12:41 . 2009-09-04 17:29   453456   ----a-w-   c:\windows\system32\d3dx10_42.dll
2009-12-07 12:41 . 2009-09-04 17:29   1892184   ----a-w-   c:\windows\system32\D3DX9_42.dll
2009-12-07 12:30 . 2009-12-07 12:30   --------   d-----w-   c:\program files\Trend Micro
2009-12-01 05:19 . 2009-11-20 03:02   268664   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\SymIDSco.sys
2009-12-01 05:19 . 2009-11-20 03:02   732536   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\Scxpx86.dll
2009-12-01 05:19 . 2009-11-20 03:02   286768   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\IDSvix86.sys
2009-12-01 05:19 . 2009-11-20 03:02   173432   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\SymIDSI.dll
2009-12-01 05:19 . 2009-11-20 03:02   685432   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\IDSxpx86.dll
2009-12-01 05:19 . 2009-11-20 03:02   396336   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\IDSviA64.sys
2009-12-01 05:19 . 2009-01-02 22:18   157120   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\20091120.002\IDS9xx86.dll
2009-11-25 08:10 . 2009-08-10 11:01   1399296   ----a-w-   c:\windows\system32\msxml6.dll
2009-11-25 08:10 . 2009-08-10 11:00   1257472   ----a-w-   c:\windows\system32\msxml3.dll
2009-11-25 00:57 . 2009-11-25 00:57   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\QQMusicUpdate
2009-11-20 03:02 . 2009-11-20 03:02   268664   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\BinHub\symidsco.sys
2009-11-20 03:02 . 2009-11-20 03:02   732536   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\BinHub\scxpx86.dll
2009-11-20 03:02 . 2009-11-20 03:02   286768   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\BinHub\IDSvix86.sys
2009-11-20 03:02 . 2009-11-20 03:02   173432   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\BinHub\SymIDSI.dll
2009-11-20 03:02 . 2009-11-20 03:02   685432   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\BinHub\idsxpx86.dll
2009-11-20 03:02 . 2009-11-20 03:02   396336   ----a-w-   c:\programdata\Symantec\Definitions\SymcData\ipsdefs\BinHub\IDSvia64.sys

.
((((((((((((((((((((((((((((((((((((((((   ???????????   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-18 10:50 . 2009-02-02 08:40   12   ----a-w-   c:\windows\bthservsdp.dat
2009-12-17 23:04 . 2009-01-25 01:16   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\uTorrent
2009-12-17 17:09 . 2009-01-26 12:04   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\dvdcss
2009-12-17 09:43 . 2009-10-11 15:37   158256   ----a-w-   c:\windows\system32\TesSafe.sys
2009-12-16 12:23 . 2008-07-31 10:46   --------   d--h--w-   c:\program files\InstallShield Installation Information
2009-12-13 08:29 . 2009-01-21 11:37   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\Apple Computer
2009-12-13 03:25 . 2009-02-09 21:59   --------   d-----w-   c:\program files\DivX
2009-12-07 23:14 . 2009-01-21 11:31   --------   d-----w-   c:\programdata\Apple
2009-12-07 22:22 . 2009-01-25 13:03   --------   d-----w-   c:\program files\Common Files\Apple
2009-12-07 22:22 . 2009-01-25 13:04   --------   d-----w-   c:\programdata\Apple Computer
2009-12-07 15:39 . 2009-01-17 13:34   1356   ----a-w-   c:\users\A CHIANG\AppData\Local\d3d9caps.dat
2009-11-25 00:57 . 2009-01-24 21:31   --------   d-----w-   c:\users\A CHIANG\AppData\Roaming\Tencent
2009-11-25 00:56 . 2009-02-14 03:18   --------   d-----w-   c:\programdata\Tencent
2009-11-16 03:38 . 2006-11-02 11:18   --------   d-----w-   c:\program files\Windows Mail
2009-11-16 03:28 . 2009-02-22 20:05   --------   d-----w-   c:\programdata\Microsoft Help
2009-11-16 03:28 . 2009-02-22 20:17   1680064   ----a-w-   c:\programdata\Microsoft\VisualStudio\9.0\1033\ResourceCache.dll
2009-11-16 03:25 . 2009-02-22 20:21   --------   d-----w-   c:\program files\Microsoft SQL Server
2009-11-16 03:12 . 2009-02-22 20:17   18368   ----a-w-   c:\programdata\Microsoft\VSA\9.0\1033\ResourceCache.dll
2009-11-14 13:43 . 2009-11-14 13:43   --------   d-----w-   c:\programdata\BioWare
2009-11-14 13:42 . 2009-01-17 13:43   --------   d-----w-   c:\program files\Common Files\Wise Installation Wizard
2009-11-14 13:42 . 2009-01-17 13:43   --------   d-----w-   c:\program files\AGEIA Technologies
2009-11-14 13:24 . 2009-11-14 13:24   --------   d-----w-   c:\program files\Microsoft Office Outlook Connector
2009-11-14 13:23 . 2009-01-25 11:36   --------   d-----w-   c:\program files\Windows Live
2009-11-14 13:22 . 2009-02-22 20:20   --------   d-----w-   c:\program files\Microsoft SQL Server Compact Edition
2009-11-14 13:20 . 2009-01-25 11:37   --------   d-----w-   c:\program files\Microsoft
2009-11-14 00:47 . 2009-11-14 00:47   90112   ----a-w-   c:\windows\system32\dpl100.dll
2009-11-14 00:47 . 2009-11-14 00:47   856064   ----a-w-   c:\windows\system32\divx_xx0c.dll
2009-11-14 00:47 . 2009-11-14 00:47   856064   ----a-w-   c:\windows\system32\divx_xx07.dll
2009-11-14 00:47 . 2009-11-14 00:47   847872   ----a-w-   c:\windows\system32\divx_xx0a.dll
2009-11-14 00:47 . 2009-11-14 00:47   843776   ----a-w-   c:\windows\system32\divx_xx16.dll
2009-11-14 00:47 . 2009-11-14 00:47   839680   ----a-w-   c:\windows\system32\divx_xx11.dll
2009-11-14 00:47 . 2009-11-14 00:47   696320   ----a-w-   c:\windows\system32\DivX.dll
2009-11-12 18:58 . 2009-11-12 18:58   --------   d-----w-   c:\program files\Refworks
2009-11-06 10:59 . 2009-11-06 10:59   15406728   ----a-w-   c:\windows\system32\xlive.dll
2009-11-06 10:59 . 2009-11-06 10:59   13642888   ----a-w-   c:\windows\system32\xlivefnt.dll
2009-11-02 22:48 . 2009-01-25 01:51   --------   d-----w-   c:\program files\Common Files\Steam
2009-11-02 18:05 . 2009-11-02 18:05   167064   ----a-w-   c:\windows\system32\xliveinstall.dll
2009-11-02 18:05 . 2009-11-02 18:05   71832   ----a-w-   c:\windows\system32\xliveinstallhost.exe
2009-10-29 22:29 . 2009-01-20 15:33   --------   d-----w-   c:\programdata\Nero
2009-10-29 22:29 . 2009-01-20 15:33   --------   d-----w-   c:\program files\Common Files\Nero
2009-10-16 23:23 . 2009-01-24 21:31   31048   ------r-   c:\users\A CHIANG\AppData\Roaming\Tencent\QQ\SafeBase\selfupdate.exe
2009-10-13 00:21 . 2009-10-13 00:21   10134   ----a-r-   c:\users\A CHIANG\AppData\Roaming\Microsoft\Installer\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}\ARPPRODUCTICON.exe
2009-10-11 15:37 . 2009-10-11 15:37   15952   ----a-w-   c:\windows\system32\TesDrvPt.sys
2009-09-30 13:58 . 2008-02-18 19:38   9576   ----a-w-   c:\programdata\Symantec\LiveUpdate\LuRegManifests\Static\CCMSLLUM.DLL
2009-03-31 21:47 . 2009-01-25 11:07   324976   ----a-w-   c:\program files\mozilla firefox\components\coFFPlgn.dll
.

(((((((((((((((((((((((((((((((((((((   ?????   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*??* ???????????????
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="d:\games\steam.exe" [2009-10-25 1217808]
"DAEMON Tools Lite"="c:\program files\DAEMON Tools Lite\daemon.exe" [2008-12-29 687560]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-01-21 185896]
"PAC7302_Monitor"="c:\windows\PixArt\PAC7302\Monitor.exe" [2006-11-03 319488]

c:\users\A CHIANG\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
??QQ.lnk - c:\program files\Tencent\QQ\QQ.exe [2009-7-1 1988008]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Ralink Wireless Utility.lnk - c:\program files\RALINK\Common\RaUI.exe [2009-12-16 1560576]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

R0 QKeyService;QKeyServiceDisplay;c:\windows\System32\KeyCrypt.sys [10/11/2009 3:38 PM 11648]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20091120.002\IDSvix86.sys [12/1/2009 5:19 AM 286768]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2/18/2008 7:37 PM 149352]
R2 RalinkRegistryWriter;Ralink Registry Writer;c:\program files\RALINK\Common\RalinkRegistryWriter.exe [12/16/2009 12:24 PM 54272]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [10/13/2009 11:04 AM 102448]
R3 netr73;RT73 USB Wireless LAN Card Driver for Vista;c:\windows\System32\drivers\netr73.sys [12/16/2009 12:24 PM 493568]
R3 SYMNDISV;SYMNDISV;c:\windows\System32\drivers\symndisv.sys [2/19/2009 11:31 AM 41008]
S3 COH_Mon;COH_Mon;c:\windows\System32\drivers\COH_Mon.sys [1/13/2008 2:32 AM 23888]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;d:\games\steamapps\common\dragon age origins\bin_ship\daupdatersvc.service.exe [11/10/2009 3:16 AM 25832]
S3 EverestDriver;Lavalys EVEREST Kernel Driver;c:\program files\Lavalys\EVEREST Home Edition\kerneld.wnt [8/18/2005 7168]
S3 TesDrvPt;TesDrvPt;c:\windows\System32\TesDrvPt.sys [10/11/2009 3:37 PM 15952]
S4 sptd;sptd;c:\windows\System32\drivers\sptd.sys [1/25/2009 12:33 AM 717296]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs   REG_MULTI_SZ      BthServ
WindowsMobile   REG_MULTI_SZ      wcescomm rapimgr
LocalServiceRestricted   REG_MULTI_SZ      WcesComm RapiMgr
.
------- ????? -------
.
uStart Page = hxxp://ffo.qq.com/index.shtml?ADTAG=GameClient.Link.LK.lk02
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: ???QQ?? - c:\program files\Tencent\QQ\AddEmotion.htm
FF - ProfilePath - c:\users\A CHIANG\AppData\Roaming\Mozilla\Firefox\Profiles\bnaoykgm.default\
FF - prefs.js: browser.startup.homepage - www.facebook.com
FF - component: c:\program files\Mozilla Firefox\components\coFFPlgn.dll
FF - plugin: c:\program files\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
.
------- ???? -------
.
txtfile=c:\windows\notepad.exe %1
.
- - - - ORPHANS REMOVED - - - -

AddRemove-QQó??· - d:\mygames\Tencent\QQGAME\Uninstall.EXE



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-18 10:54
Windows 6.0.6001 Service Pack 1 NTFS

???????? ??? 

????????? ???

???????? ??? 

????
??????: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x85540618]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0x8a1a2322
\Driver\ACPI -> acpi.sys @ 0x80698d4c
\Driver\atapi -> ataport.SYS @ 0x807a79a8
IoDeviceObjectType ->\Device\Harddisk0\DR0 ->user & kernel MBR OK

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\EverestDriver]
"ImagePath"="\??\c:\program files\Lavalys\EVEREST Home Edition\kerneld.wnt"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-691425603-4024494106-2681200341-1000\Software\Microsoft\Internet Explorer\MenuExt\??0RQ*Q*h?`]
@Allowed: (Read) (RestrictedCode)
@="c:\\Program Files\\Tencent\\QQ\\AddEmotion.htm"
"contexts"=dword:00000002

[HKEY_USERS\S-1-5-21-691425603-4024494106-2681200341-1000\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Q*Q*?1u{^?]
@Allowed: (Read) (RestrictedCode)
"SlowInfoCache"=hex:28,02,00,00,01,00,00,00,00,00,00,00,00,00,00,00,01,fc,83,
   e9,92,4a,ca,01,0e,00,00,00,44,00,3a,00,5c,00,4d,00,79,00,20,00,47,00,61,00,\
"Changed"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Q*Q*2*0*0*8*ck_Hr\Components\SectionQQ]
"Installed"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Q*Q*?1u{^?]
"DisplayName"="QQ????"
"UninstallString"="d:\\MYGAME~1\\QQFFO\\UNWISE.EXE d:\\MYGAME~1\\QQFFO\\INSTALL.LOG"

[HKEY_LOCAL_MACHINE\SOFTWARE\Tencent\Q*Q*?1u{^?\SYS]
"path"="d:\\MYGAME~1\\QQFFO"
"PathRoot"="d:\\MYGAME~1\\QQFFO"
"install"="d:\\MYGAME~1\\QQFFO\\qqffo.exe"
.
--------------------- ??????????? ---------------------

- - - - - - - > 'Explorer.exe'(5280)
c:\windows\system32\ieframe.dll
c:\windows\system32\NetworkExplorer.dll
c:\program files\Common Files\Symantec Shared\AppCore\AppMgr32.dll
.
------------------------ ?????? ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\windows\system32\rundll32.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\windows\system32\PnkBstrA.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\windows\system32\conime.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Tencent\QQ\TXPlatform.exe
.
**************************************************************************
.
????: 2009-12-18  10:59:51 - ???????
ComboFix-quarantined-files.txt  2009-12-18 10:59
ComboFix2.txt  2009-12-11 11:41

Pre-Run: 7,903,223,808 bytes free
Post-Run: 8,087,343,104 bytes free

- - End Of File - - BB35E48DF5C303D93DA095DF7D9705E1

amanda520

  • Guest
Re: I can't open control panel on vista HiJackThis log attached
« Reply #16 on: December 18, 2009, 11:06:44 »
I am still getting pop up. Just got one posting the last message...

Offline Derek

  • Administrator
  • *****
  • Posts: 11929
Re: I can't open control panel on vista HiJackThis log attached
« Reply #17 on: December 18, 2009, 12:04:42 »
all I can see that might be casuing it is tencent which appears to cause  all sorts of problems

uninstall it & see if things imnprove
Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.

amanda520

  • Guest
Re: I can't open control panel on vista HiJackThis log attached
« Reply #18 on: December 18, 2009, 16:42:24 »
That is a Chinese instant messenger, I have had it for over a year on this computer, and on other computers too. Unlikely to be the one causing trouble considering this computer is the only one with pop ups.

Offline Derek

  • Administrator
  • *****
  • Posts: 11929
Re: I can't open control panel on vista HiJackThis log attached
« Reply #19 on: December 18, 2009, 17:42:54 »
see what these show

* Run Kaspersky online virus scan  Kaspersky Online Scanner.

After the updates have downloaded, click on the "Scan Settings" button.
select the (b)"Spyware, Adware, Dialers and other potentially dangerous programs" for the scan.
Under "Please select a target to scan", click "My Computer".
When the scan is finished, Save the results from the scan!

Note: Kavscan is a scanner only & won't fix anything but will normally find the most infected files so it's report gives us a good place to work from

If that won't run then
Run an online antivirus check from one of the following sites
http://www.pandasoftware.com/activescan/
http://www.bitdefender.com/scan8/ie.html
Derek
Microsoft MVP  Windows - Security
Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work and research to prepare the fixes for you. A large part of my time is spent helping you
Would you do all this for nothing?
 I run this site to raise funds for Hedgehog Rescue
Please donate if I have helped you or you have found this site useful.

 

Donations

You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware has become so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you. In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

The reason I run this site is to raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

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You have come to The Spykiller for help because your Antivirus or Antispyware hasn't been able to fix your problem.

Modern Malware is so involved and difficult to fix that it takes a very long time and a lot of hard work to read all the logs posted here and research and prepare the fixes for you.
In many cases each part of the fix takes about 30 minutes to prepare, so a large part of my time is spent helping you

Would you do all this for nothing?

I run this site to help raise funds for Hedgehog Rescue

Please donate if I have helped you or you have found this site useful.

You can donate safely and securely by using the PayPal service, just click on one of the buttons below.

To donate in UK £

To donate in US$

To donate in Euro €

Any amount no matter how small is gratefully accepted and needed to ensure we keep the Rescue Centre running