Topic: Windows Explorer has stopped working

[Ra_From_One]

Hi,

Wonder if someone can help?  Every time I click on 'My Computer' I get the message stating 'windows explorer has stopped working'.  If I click 'check on-line for a solution and restart the programme' and later check the 'problems and solutions' in control panel there are no solutions for this problem!!!  I thought it may be malware/spyware but AVG scans and IObit Security 360 don't turn anything suspicious up.

I can run a Hijack This report if required. I'm using Windows Vista 32bit.

Details of problem:


Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Explorer.EXE
  Application Version:   6.0.6002.18005
  Application Timestamp:   49e01da5
  Fault Module Name:   StackHash_25b3
  Fault Module Version:   6.0.6002.18005
  Fault Module Timestamp:   49e03821
  Exception Code:   c0000374
  Exception Offset:   000afaf8
  OS Version:   6.0.6002.2.2.0.768.3
  Locale ID:   2057
  Additional Information 1:   25b3
  Additional Information 2:   e97c77c4de1ef94c6341dec532b2136f
  Additional Information 3:   a019
  Additional Information 4:   af4bce7299361cdd55fbe93e3a1ac214

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


Andrew
 

[Derek]

follow advice here and post the logs those programs make in your next reply to this topic

[Ra_From_One]

Hi thanks for the reply,

Was able to download and save the 2 DDS reports.

Unfortunately on 2 occasions when running GMER my laptop froze and I had to shut down by holding the power button therefore not finishing the scan.

Any suggestions?

[Derek]

post the 2 dds reports so we can see what is found

forget gmer for now

[Ra_From_One]

DDS (Ver_09-12-01.01) - NTFSx86 
Run by Andrew at 20:48:34.15 on 28/12/2009
Internet Explorer: 8.0.6001.18865 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.893.226 [GMT 0:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\blueyonderWCM\McciTrayApp.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\IObit\IObit Security 360\is360tray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\Users\Andrew\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Andrew\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Andrew\Documents\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSEARCH PAGE = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.uk.acer.yahoo.com
mDefault_Page_URL = hxxp://en.uk.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
uRun: [ccleaner] "c:\users\andrew\downloads\regclean\ccleaner\ccleaner.exe" /AUTO
uRun: [Google Update] "c:\users\andrew\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Acer Tour]
mRun: [SetPanel]
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [eRecoveryService]
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [blueyonderWCM_McciTrayApp] c:\program files\blueyonderwcm\McciTrayApp.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Mobile Connectivity Suite] "c:\program files\htc\htc sync\application launcher\Application Launcher.exe" /startoptions
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://d:\bit torrent\bitcomet\tools\BitCometBHO_1.1.11.30.dll/206
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\andrew\appdata\roaming\mozilla\firefox\profiles\14w7j22z.default\
FF - prefs.js: browser.startup.homepage - about:blank
FF - prefs.js: keyword.URL - hxxp://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_uk&p=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\andrew\appdata\roaming\mozilla\plugins\npcoolirisplugin.dll
FF - plugin: d:\itunes\mozilla plugins\npitunes.dll
FF - plugin: d:\real player\netscape6\nppl3260.dll
FF - plugin: d:\real player\netscape6\nprjplug.dll
FF - plugin: d:\real player\netscape6\nprpjplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-20 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-20 28424]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-20 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-23 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-23 285392]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-18 21504]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-12-14 24576]
S3 SMSCIRDA;SMSC Infrared Device Driver;c:\windows\system32\drivers\smscirda.sys [2006-11-14 31232]

=============== Created Last 30 ================

2009-12-20 22:45:32   0   d-----w-   c:\programdata\IObit
2009-12-20 22:45:30   0   d-----w-   c:\program files\IObit
2009-12-20 22:35:26   0   d-----w-   c:\program files\Trend Micro
2009-12-14 21:25:34   0   ---ha-w-   c:\windows\system32\drivers\Msft_Kernel_ANDROIDUSB_01007.Wdf
2009-12-14 21:20:26   0   d-----w-   c:\programdata\HTC
2009-12-14 20:55:08   0   d-----w-   c:\program files\HTC
2009-12-14 20:54:55   24576   ----a-w-   c:\windows\system32\drivers\ANDROIDUSB.sys
2009-12-14 20:54:55   1112288   ----a-w-   c:\windows\system32\WdfCoInstaller01007.dll
2009-12-09 19:04:17   24064   ----a-w-   c:\windows\system32\nshhttp.dll
2009-12-09 19:04:15   411648   ----a-w-   c:\windows\system32\drivers\http.sys
2009-12-09 19:04:15   30720   ----a-w-   c:\windows\system32\httpapi.dll
2009-12-08 20:31:00   243712   ----a-w-   c:\windows\system32\rastls.dll
2009-12-02 21:20:25   0   d-----w-   c:\programdata\Real
2009-12-02 21:19:40   0   d-----w-   c:\program files\common files\xing shared

==================== Find3M  ====================

2009-12-14 20:57:08   86016   ----a-w-   c:\windows\inf\infpub.dat
2009-12-14 20:57:08   143360   ----a-w-   c:\windows\inf\infstor.dat
2009-12-14 20:57:07   143360   ----a-w-   c:\windows\inf\infstrng.dat
2009-11-21 06:40:20   916480   ----a-w-   c:\windows\system32\wininet.dll
2009-11-21 06:34:39   71680   ----a-w-   c:\windows\system32\iesetup.dll
2009-11-21 06:34:39   109056   ----a-w-   c:\windows\system32\iesysprep.dll
2009-11-21 04:59:58   133632   ----a-w-   c:\windows\system32\ieUnatt.exe
2009-11-09 19:44:53   360584   ----a-w-   c:\windows\system32\drivers\avgtdix.sys
2009-11-02 20:42:06   195456   ------w-   c:\windows\system32\MpSigStub.exe
2009-10-30 13:16:37   665600   ----a-w-   c:\windows\inf\drvindex.dat
2009-10-30 13:16:25   0   ---ha-w-   c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-10-29 09:17:42   2048   ----a-w-   c:\windows\system32\tzres.dll
2009-10-23 22:24:25   12464   ----a-w-   c:\windows\system32\avgrsstx.dll
2009-10-21 18:47:21   37665   ----a-w-   c:\windows\fonts\GlobalUserInterface.CompositeFont
2009-10-11 04:17:27   411368   ----a-w-   c:\windows\system32\deploytk.dll
2009-10-08 21:08:01   555520   ----a-w-   c:\windows\system32\UIAutomationCore.dll
2009-10-08 21:08:01   234496   ----a-w-   c:\windows\system32\oleacc.dll
2009-10-08 21:07:59   4096   ----a-w-   c:\windows\system32\oleaccrc.dll
2009-10-01 01:02:17   2537472   ----a-w-   c:\windows\system32\wpdshext.dll
2009-10-01 01:02:05   30208   ----a-w-   c:\windows\system32\WPDShextAutoplay.exe
2009-10-01 01:02:04   334848   ----a-w-   c:\windows\system32\PortableDeviceApi.dll
2009-10-01 01:02:02   87552   ----a-w-   c:\windows\system32\WPDShServiceObj.dll
2009-10-01 01:02:00   31232   ----a-w-   c:\windows\system32\BthMtpContextHandler.dll
2009-10-01 01:01:59   546816   ----a-w-   c:\windows\system32\wpd_ci.dll
2009-10-01 01:01:59   160256   ----a-w-   c:\windows\system32\PortableDeviceTypes.dll
2009-10-01 01:01:56   60928   ----a-w-   c:\windows\system32\PortableDeviceConnectApi.dll
2009-10-01 01:01:56   350208   ----a-w-   c:\windows\system32\WPDSp.dll
2009-10-01 01:01:56   196608   ----a-w-   c:\windows\system32\PortableDeviceWMDRM.dll
2009-10-01 01:01:56   100864   ----a-w-   c:\windows\system32\PortableDeviceClassExtension.dll
2009-10-01 01:01:54   81920   ----a-w-   c:\windows\system32\wpdbusenum.dll
2008-06-19 21:56:24   174   --sha-w-   c:\program files\desktop.ini
2006-11-02 12:42:02   30674   ----a-w-   c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02   30674   ----a-w-   c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02   287440   ----a-w-   c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02   287440   ----a-w-   c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21   287440   ----a-w-   c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21   287440   ----a-w-   c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19   30674   ----a-w-   c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19   30674   ----a-w-   c:\windows\inf\perflib\0000\perfc.dat
2007-12-22 14:39:49   16384   --sha-w-   c:\windows\system32\config\systemprofile\appdata\local\microsoft\feeds cache\index.dat
2007-12-01 18:16:32   32768   --sha-w-   c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012007120120071202\index.dat
2007-12-22 14:39:49   32768   --sha-w-   c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012007122220071223\index.dat

============= FINISH: 20:51:41.08 ===============


[attachment deleted by admin]

[Derek]

Nothing obvious but I think it might be a conflict between the 3 different phone drivers on there

HTC, Iphone & Sony Erikkson

I would go to add/remove & uninstall the HTC ones as they look like the last ones installed & see if that cures it

if it doesn't then

 Download RSIT (random's system information tool) from here to your desktop, then click on the RSIT.exe to start the scan.

If necessary allow it to locate or download a copy of HijackThis as needed.

Once the scan completes a textbox will open - copy/paste those contents here for review please. The log can also be found at C:\rsit\log.txt.

RSIT will also create a second log, info.txt, which will be minimized to your taskbar. Post that here as well please (it will also be stored at C:\rsit\info.txt).

You can use separate posts here when replying and posting the log files if needed.

[Ra_From_One]

Hi,

I uninstalled the sony ericsson drivers and the i-phone thing (I don't even own an iphone!) I need the HTC one for my current phone so have left this.  I restarted my pc after this and it now seems to be working.

Thanks for your help Derek.

[Derek]

glad that solved it

any more problems come back & we will see what we can do