Spyware & Malware removal and General computer help > General PC problems & Chat

Blank Screen on Windows Startup. No icons, no explorer.exe anywhere

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Derek:
if the cd/dvd isn't being detected on boot time and you can't boot to the cd, then I don't now of any way to fix it

you will have to take it to a repair shop who have the specialist tools to be able to

jml1229:
I was hoping you wouldn't say that of course. The CD player is a bit off in that it doesn't always open right up, go to green light. Any thing I might try with that?

Derek:
sounds like it needs a replacement cd/dvd player
I would definitely take this one to a shop to sort out unless you know someone with an external dvd drive that you can borrow to plug in & hope it boots from a USB external drive. soem laptops will & some won't

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